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Known issues in After Effects CC

The middle icon is for 5. You can ignore this if you do not have a 5. The numbered icon found on the right refers to which channel each speaker outputs. When working with multichannel sequences, you may want to change the order, but these should stay as they are for most purposes.
Check out our multichannel article for more information. There are other premiere audio settings, but the default options will work just fine for most people. To import your files, simply drag and drop them into the Project tab, or right-click on an empty area of the Project tab and hit Import to open an explorer window and find your files that way.
The following method applies to both video and sound files, as video files can carry multiple audio channels. If you would like to synchronize your video and sound files, you need to make sure your sound files are being interpreted properly by Premiere before syncing them.
This process is outlined below. Syncing video and sound will be covered briefly later in this article, but there are many different methods that can be used. When importing clips, it is important to prepare them properly to avoid issues later in the editing process. For example, you might have a single file from a recorder with 2 channels of audio on it, usually from different microphones.
When you import that file, Premiere will interpret it as a stereo by default. This means it will be placed on a single track when you drop it in a sequence see below.
This feature lets you interpret audio files to best fit your needs. For example, you can have a 2 channel stereo file be interpreted as 2 separate mono tracks which can be controlled independently. The following method also applies to any files with more than 2 tracks of audio. In this case, I want to select all of my stereo files and interpret them as 2 mono tracks because they contain audio from 2 different microphones. Some of your files may contain only 1 channel of audio, meaning that they can be left as they are.
The easiest way to find which files need to be re-interpreted is to use the Audio Info column to sort your files by audio type. As you can see above, I have selected all of my 2 channel stereo files using this way. The same method can also be used to isolate files with more than 2 channels of audio. Your audio channel mapping menu should look like the left screenshot if you have a stereo file.
Use the Clip Channel Format drop-down menu, select Mono , then change the number of audio clips to 2 , as the number of clips should match the number of channels in your file. Each channel should now have its own clip assigned to it. This will usually happen automatically, but a good visual cue is the diagonal pattern of checkboxes. Below is an example of the mapping for a clip with 4 channels of audio, so the Number of Audio Clips is 4.
As you can see, the diagonal pattern checkboxes are also present here. Once this is completed, click OK on the audio channel mapping menu. All your files should now be interpreted properly. You can see the change in the Audio Info column. When you drop the same file into a sequence, it will now be placed on 2 tracks, as seen below.
Both clips will still be linked together by default, so if you would like to select them independently, simply click the uncheck the linked Selection button on the top left of your timeline panel, as seen below. You can now edit each clip separately. Once you have successfully remapped your audio files, you can move on to syncing them with the video. You only need to do this if your audio is coming from an external recorder, not if you were recording sound directly into the camera.
The syncing method we will use is to merge clips based on In points, as it is one of the more straightforward techniques. The basic idea is to find the same distinctive point in time on both the video and sound files. Such point is usually a clap using a clapperboard at the beginning of a take. If a clapperboard was not used or used incorrectly during the shoot, it can make it very difficult to synchronize the sound. Most modern cameras will also be recording audio, usually of poor quality.
This camera audio track makes it easier to find the same point on the audio from the external recorder. To begin, you need to find the video and sound files from the same take. The clapperboard will have identifying information i. Scene, Slate and Take numbers for each take written on it, so it can be seen on the video file, and the person clapping should call out that information, so that it can be heard on the sound file.
This makes the process fairly simple. However, if a clapperboard was not used, you will have to go through all your files to find the video and audio clips from the same take simply based on what you hear and see, which can be a painstaking process.
If you do not have scratch audio and no clapperboard was used, it can be nearly impossible to sync everything depending on the number of files. The best way to deal with a situation like this is to follow the camera and audio recorder file order and match the clips that way. This can be fairly effective, as long as you have around the same amount of video and audio files.
If you have many more audio files than video files, that will make it difficult to find a match, because much of the audio needs to be discarded or used for other purposes i. I’ve enabled the Cache before playback button and enabled and disabled the play audio in preview and it still messes up.
Sometimes it plays right after I’ve purged the image cache memory, and it’ll be fine for a while, until it seemingly randomly goes back to weird sounding. Maybe it has something to do with the cache? It’s Hz, bit audio mono. AE The maximum file size is 47 MB.
Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.
List of bug fixes in After Effects CC (April ) release
June 21, [32]. September To delete all the files from your disk cache, click OK. As Filmora provides a very good user experience, they can import their audios by following the step-by-step playinh provided below. Select the replacement file and click Open.
Solved: Premiere Pro and After Affects not working togethe – Adobe Support Community – .
Issue: After Effects does not launch on computers with system language set to Traditional Chinese or Taiwanese Chinese. After Effects displays an error message, ‘After Effects can’t continue: Licensing error. Your subscription entitles you to Chinese Simplified product versions’. Solution: After Effects supports Simplified Chinese. Change the language settings of your computer to Simplified Chinese, and then launch the application. Issue: When you set inpoint of a guide layer after the start time of the preview on Windows, the guide layer does not display in the preview.
However, if the start time of preview is aligned with the inpoint of the guide layer, it is displayed in the preview. Workaround: The issue is caused when zero guide layers are visible at the start time of preview. Create an adjustment layer and set as guide layer. Turn on the layer visibility switch eyeball for the adjustment layer. You could move the layer to the bottom of the layer stack. Issue: When you undo copy and paste of a layer effect that uses a layer parameter, After Effects crashes.
Issue: The Offset effect renders the layer shifted by several pixels when it comes after effects that expand the layer buffer ex. Pre-compose the layer before applying the Offset effect. Issue : After Effects fails to load Render Settings templates.
It shows an error message which says, “After Effects error: could not convert Unicode characters. Issue: For completed Render Queue items, the Started time is reset to the project opening time and the Render time is reset to zero seconds. Workaround: For projects last saved by After Effects CC or earlier, you can open the project in that version to view the original Started and Render times. However, for projects last saved by After Effects CC , there is no workaround.
CR2 ,. NEF , etc. DNG files as the replacement. You can either remove the plug-in, or work around the issue by manually specifying the file format. Issue: When you try to open the Preferences dialog, After Effects crashes.
This problem is caused by a bug where After Effects will crash if you set its Audio Hardware preferences to use a device that is made unavailable for example, unplugged or turned off before the next time you launch After Effects. For example, if you send a x composition to Premiere Pro, Premiere Pro displays it in x resolution. When you render an After Effects composition using Adobe Media Encoder via Dynamic Link , the output is rendered in a lower resolution.
For example, a x composition is rendered as a x output. If you export your composition as a new Text Template in. Issue: When you import a JPEG sequence after changing its frame rate from the default frame rate in the Interpret Footage dialog box and save the file, After Effects changes the frame rate of the sequence back to the default value.
Issue: When you play back footage in the timeline with either Preview or spacebar, the footage plays in a loop with a spinning beachball. The issue was reported on computers running macOS If you run into any other issues, or you want to post, discuss, and be part of our knowledgeable community, visit the After Effects forums. Legal Notices Online Privacy Policy. Buy now. This document provides information on the list of known issues in After Effects CC release.
Workaround: Disable display scaling settings of your monitor. Workaround: There is no known workaround for this issue. Option 2: Pre-compose the layer before applying the Offset effect. Change the Enable menu to All Files. Change the Format menu to Photoshop for. DNG files. Select the replacement file and click Open.
A dialog box launches asking you if you want to delete your preferences file. Click OK. You can also dock a different panel under the Timeline, such as the Render Queue , and raise the vertical divider between them. Hide the preview-time indicator the red line that moves across the Timeline panel during a preview , but it is complex.
Zoom-in on the Timeline and then move the view away from the area being previewed. Sign in to your account. Sign in. Quick links View all your plans Manage your plans.